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Help Center

How can we help?

Browse guides, tutorials, and answers to common questions.

🚀

Getting Started

Creating Your First Funnel

Step-by-step guide to building and sharing your first video funnel.

Setting Up Your Profile

Complete your profile, set your username, and configure your referral link.

Inviting Team Members

How to add agents to your organization and assign roles.

Understanding the Dashboard

Tour of the main dashboard, pipeline view, and key metrics.

🎬

Funnels & Video

Video Funnel Types

Classic, Cinematic, Bilingual, and Multi-Language — when to use each.

Multilingual Funnel Setup

How to create funnels in Punjabi, Hindi, French, Spanish, and more.

Funnel Analytics Deep Dive

Understanding slide-by-slide performance, drop-off rates, and conversion metrics.

A/B Testing Funnels

How to set up variants and measure which version performs better.

📇

CRM & Contacts

Importing Contacts

How to import contacts from CSV, WhatsApp, or other CRMs.

Pipeline Management

Moving contacts through stages, setting reminders, and tracking activity.

AI Lead Scoring

How the AI evaluates and scores your contacts based on engagement.

Contact Tags & Segments

Organizing contacts with relationship tags and custom segments.

🤖

AI Features

Using Noor AI Assistant

Ask questions about your data, get suggestions, and automate tasks.

AI Script Generator

Generate channel-specific conversation scripts for WhatsApp, email, and more.

Compliance Scanning

How the AI detects and flags compliance issues in your content.

Daily Command Center

AI-generated daily plans, call prep, and objection handling.

💳

Billing & Account

Understanding Your Plan

What's included in each tier and how to upgrade.

Module Marketplace

How to activate additional features like Noor AI, LMS, and Social Media Studio.

Sponsor Credits

How leaders can purchase seat blocks for their downline.

Cancellation & Data Export

How to cancel your subscription and export your data.

Still need help?

Our support team responds within 24 hours on business days.

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BasePOWR

AI-native CRM for financial professionals. Capture leads, close deals, and grow your team.

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